Commercial
Commercial Property Claims
One loss shouldn’t consume your entire week. We manage commercial property claims from documentation through resolution.
Who we work with
Owners & investors
Retail, office, industrial and mixed-use properties, owned or held as investments.
Multifamily & HOAs
Apartment communities, condominium and homeowner associations, and other residential-for-rent property.
Businesses
Business owners whose buildings, equipment or operations were affected by a covered loss.
Why commercial claims are different
Commercial losses tend to involve larger scopes, multiple buildings, several coverages at once, and more parties at the table: property managers, tenants, lenders, engineers and contractors.
Each of those adds documentation and deadlines. We keep the claim organized so you can keep the property and the business running.
What may be part of a commercial claim
Building and structure damage
Business personal property and equipment
Business income and extra expense (if covered)
Temporary repairs and mitigation costs
Tenant improvements and site work
Our process
We Handle the Claim. You Handle Everything Else.
01
Inspect & Document
We evaluate the property and document the full extent of the damage.
02
Review
We review your policy, the carrier’s estimate and existing documentation.
03
Prepare
We develop the scope, estimate and supporting documentation for the loss.
04
Represent
We communicate with the insurance carrier and participate in the adjustment process on your behalf.
05
Resolve
We work through differences in scope, pricing and documentation toward resolution of the claim.
Frequently asked questions
Can you help with business interruption claims?
Yes. When a covered property loss disrupts business operations, we can help document and present the business income portion of the claim when applicable coverage is available. We work with the policyholder to identify and support covered losses while handling the property damage portion of the claim.
Do you work with property managers and multiple locations?
Yes. See our property manager and investor page for portfolio claims.
What does a public adjuster cost?
Our fee is typically a percentage of the insurance claim proceeds and can vary depending on the type and complexity of the loss, the services required, and other circumstances specific to the claim.
Depending on the claim, our fee generally ranges from 10% to 30%. We will review the fee with you upfront, and the exact compensation structure will be clearly stated in your written agreement before you hire us.
There are no surprise fees, and you will know exactly how we are compensated before moving forward.
Can you guarantee a higher settlement?
No. Every claim is different, and no public adjuster can guarantee a specific outcome or settlement amount. What we can do is thoroughly evaluate and document your loss, prepare an accurate scope, present the claim to your insurance carrier, and advocate for the full amount you are entitled to under your policy.
Request a claim review.
Tell us what happened. We’ll look at your situation and explain your options. There is no cost to talk.
Fees are contingent on recovery on your claim.
Licensed public adjusters in NC, OH, VA & WV.
Prefer to talk now? Call (984) 900-1139.