Common Questions
QUESTION
Will my rates go up?
ANSWER
Our clients are always happy to learn that weather-related claims are the least surcharged and that, in many cases, most carriers do not increase their rates due to the nature of the claim.
QUESTION
I looked at my house, and I didn’t see any damage. Should I be leery about calling?
ANSWER
You are just like 95% of our customers and simply aren’t as familiar with what hail damage looks like. If you have received a letter from ASA, your property was in a designated "hail-damage" area and has components that we are confident sustained damage.
QUESTION
I’ve received many letters. Am I part of some giant blanket mailing list?
ANSWER
Absolutely not. You were chosen based on the components of your home and the direction it faces toward the storm path.
QUESTION
What does your service cost?
ANSWER
There is never any out-of-pocket money for our service! If we take the case, our fee is paid ONLY from claim proceeds. If, for any reason, at any time, there is no claim check for you, then there is no fee.
QUESTION
I don’t have much free time. What is needed from me to get started?
ANSWER
Our license from the State Insurance Department gives us the right to represent you fully. There are a few simple forms to sign, and then we get to work and handle everything else. Your insurance company MUST deal directly with us for everything related to the claim. You simply wait for the check.
QUESTION
After I get paid, what are my obligations for the money I receive?
ANSWER
Your insurance company will not require you to perform the repairs for the cosmetic damage. If you choose to use the money in some other way, there are just a few simple conditions, which I can explain further in person or by phone.